Complete Call Center Solution
An Integrated call center solution that meets the expectations of today’s customers, No matter the size of your call center big or small – FlyFoneTalk Telecom offers scalable and customizable call center solutions. We have designed an inclusive set of services to help you successfully implement your solution and keep your contact centre running easily daily. Our end-to-end solution helps customers stay ahead of their customers’ prospect.
A New Generation of Call Center Software
An All-in-one Cloud-based Call center system
Moving to the Cloud is a way of acquiring technology that will allow you to focus on your core business—not on building server rooms or software stacks. FlyfoneTalk Cloud Call center removes the burden of managing complex telephony networks and infrastructure freeing you up to look after what matters most to you: your customers.
Enterprise - SLA ready
An All-in-one Cloud-based Call center system
Supports teams of any size – from tens to thousands. Backed by a 99.9% uptime and monitored by our 24×7 operations team. Available in local data centers around the world.
We also support a comprehensive API (Application Programming Interface) for Call and SMS so that you can integrate our Call & SMS service into your existing back-end (CMS/CRM,…). It’s just a simple and quick deployment.
Secure
24
hours a day, 7 days a week security and data team
Availability
3
Amazon AWS regions ready for balancing and failover
Satisfaction
93
The percentage of customers who rated us as the best-choice partner
Ready To Get Started
Everything you need to build and run a Call Center for customer support, telesales, telemarketing or help desks
FlyfoneTalk Telecom Ltd
The Hong Kong Club Building - 3A Chater Road, Central, Hong Kong
Useful Resources
Cloud Call Center
Outbound Call Center
Call Center Software
Cloud Based Call Center
Inbound Call Center
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