Explanation of serviceWe provide phone calls, SMS messages via internet browser and casually some other services. Through our services, you can communicate with others through voice, messaging communication and/or other forms of communication.
Use of InformationWE DO NOT SELL, RENT, LOAN, TRADE, LEASE OR OTHERWISE TRANSFER ANY PERSONAL INFORMATION COLLECTED THROUGH SOFTWARE OR SERVICE TO ANY THIRD PARTY OUTSIDE THE FLYFONETALK NETWORK, WHICH NETWORK INCLUDES OUR TRUSTED PARTNERS. WE MAY ENGAGE A THIRD PARTY IN ORDER TO CARRY OUT OUR COMMUNICATION AND/OR MARKETING ON OUR BEHALF. WE WILL PROVIDE INFORMATION COLLECTED THROUGH THE NETWORK TO OTHER USERS IN THE NETWORK ONLY WITH YOUR EXPLICIT PERMISSION AS GRANTED BY YOU THROUGH THE APPLICABLE SETTINGS AVAILABLE IN THE SOFTWARE.
In the event that we and/or our units or subsidiaries are ever sold, acquired, merged, liquidated, reorganized, or otherwise transferred, we reserve the right to transfer our user databases together with any personally identifiable information contained therein, to a third-party acquiring our assets. In the event we do so, we will place a prominent notice of the sale on the homepage of our corporate website, with links to information as to how you can change your privacy preferences.
What Information Do You Provide to us and How Do We Use it?When you use our services you provide three types of Information:
(1) Personal Information you sent to us as a result of registration
(2) Usage Information that is provided passively or generated automatically during your use of FlyfoneTalk services
(3) Your SIP account Information
(4) Your Credit Card Information
Credit Card details will be handled securely to ensure confidentiality and 128 bit SSL encryption is used to ensure sensitive data is protected during transmission over the internet.
Personal information includes information which is required in order for the Software to verify your identity and provide you with the Services. This includes your FlyfoneTalk login and password, email and other data required for registration.
We don’t provide this kind of information to any third party. It can be used by the FlyfoneTalk team only to organize your access to our service and for some marketing analysis.
Your feedback sent via FlyfoneTalk e-mail is accessible by the FlyfoneTalk team only.
We reserve the right to utilize this information for marketing purposes, for instance by displaying selected comments on our website or in other communications.
From time to time, we may send you surveys or solicit your feedback. We use surveys to gauge user interest in new products and premiums we may offer. We may ask for your feedback on site features. We will use the information we gather to improve our sites and provide a more meaningful experience to our users. We may also use the information to alert you about offers and products in which you have expressed an interest in
Usage information consists of the number of calls, calls length, called numbers, calls and SMS content.
We don’t provide information on calls, calls length, called numbers, SMS and calls content to any third party.
SIP account information consists of SIP requisites you enter in order to redirect calls using the FlyfoneTalk services. This information is not provided to any third party.
No Extraneous System Information Collected (No Spyware)You shouldn’t install any specific software to use FlyfoneTalk services, and our site pages don’t install any software to your system.
How Do We Protect Your Data, Information, and Resources?We use secure technology to protect any information you provide us. The collected passive information is stored in the secure databases.
Delete/Deactivation PolicyIf you wish to delete any personal information you submitted to FlyfoneTalk, you may do so by contacting us at email@example.com. We will notify you of our receipt of your request. We will use commercially reasonable efforts to functionally delete all such information (excluding any information necessary in order to detect fraudulent use) from our database within fifteen working days from the date of the receipt of your request.
FlyfoneTalk Telecom Ltd
The Hong Kong Club Building - 3A Chater Road, Central, Hong Kong
Cloud Call Center
Outbound Call Center
Call Center Software
Cloud Based Call Center
Inbound Call Center
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